Thank you for purchasing and using Sanan products!Each product have been tested strictly and seriously before delivery,
thus seldom new product with defects,please refer to our manual or consult with our technician before operating.
A. Warranty Terms:
The one-yearwarranty starts from the delivery date from our factory.
Sanan products enjoy maintenance service for free during warranty period,we will provide extra repair service for product that is out of warranty with additional charge.
Special notes for replacement:
1.Please make sure the product with good package to avoid damages on delivery.
2.For any returned items which are incomplete (e.g., appearance was damaged, without the original accessories, components or free gifts), or the original packages of any such items are broken or lost, replacement will not be applicable.
Damage caused by customer such as maloperation, incorrect installation or misapplication, (Generally, including: the power adapter wrongly connecting caused the device has been damaged, carelessly using caused the thrum broken or dropped, wrongly operating caused the device could not work well etc.), we shall not bear the freight fee. Customer should be paying the cost of the spare parts and maintenance fee for us according to our RMA regulations.